Post by papaof2 on Sept 10, 2021 17:06:07 GMT -6
Stopped by the local Walgreens to pick up a precription for my wife. The pharmacist was going from computer to computer mumbling "It says 'Invalid code'!" and the pharmacy tech at the resister looked close to tears. Their computer system is down so they can't fill prescriptions, or give Covid or shingles vaccinations, etc. They had no idea when the system would be back up and had people at the in-store window and the drive-through waiting for prescriptions they couldn't fill and people filling out the paperwork for vaccines they couldn't administer. Lots simpler in the days of paper Rx and paying with cash.
The tech did verify our phone number and called 45 minutes later to tell us that the next closest Walgreens could fill the prescription today. Good customer service in spite of the computer ;-)
The tech did verify our phone number and called 45 minutes later to tell us that the next closest Walgreens could fill the prescription today. Good customer service in spite of the computer ;-)
